Effivox announces LabLink: a new computer telephony service that lets health care providers give patients test results and instructions more efficiently

Effivox announces LabLink: a new computer telephony service that lets health care providers give patients test results and instructions more efficiently

(PRWEB) July 6, 2000

Northridge, CA, July 5, 2000-Effivox, a developer of voice and internet services, introduces LabLink to provide medical practices with a more efficient way of delivering test results and instructions to patients.

Health care providers record individual messages by calling a toll free number. LabLink calls patients with these recordings. Providers can record messages using social security numbers or any other patient identification numbers.

In addition to being 84% faster than other means of test result delivery, LabLink saves time by reducing calls to the office and by eliminating repeat calls to patients who are difficult to reach. Office visits move faster too because of improved patient compliance.

Only a touch-tone phone is needed to use this unique service. No time is spent learning new equipment or computer programs.

LabLink gives physicians an extra level of protection in liability issues. All call activity including a list of patients who have not retrieved their messages is documented and provided at the end of each month. Digital copies of recordings are permanently maintained.

About Effivox

Effivox develops computer telephony and internet services. The company currently offers LabLink and is developing AppointmentReminders. com.